Jet Set aims to ensure its customers full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for store credit.
This does not apply to our apothecary products. All apothecary is final sale.
To return an item, the following conditions must be met:
Returns must be made within 14 business days of delivery. The returned item(s) must be unused and in its original condition and packaging.
Please note - customers will not be refunded for initial shipping costs. Store credit for the webshop will be given for retail price of item(s) purchased.
U.S. customers must contact email@example.com for return shipping label. International customers must provide their own shipping label.
Package item(s) with a Return Form in box and send using provided shipping label.
Once item(s) are received and inspected, store credit will be issued for returned items.
If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued. We are not responsible for risk of loss or damage during return shipment.
*Please note items purchased during seasonal sales cannot be returned or exchanged.
Please contact us at firstname.lastname@example.org for further assistance with a return or exchange.
Orders typically ship within 1-3 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact email@example.com.
Please note that all international orders are shipped delivery duties unpaid (ddu). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.
Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.
TERMS OF SERVICE
User's Acknowledgment & Acceptance of Terms
Conduct On Site
Third Party Sites & Information
This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services.
Intellectual Property Information
Disclaimer of Warranties
All materials and services on this site ae provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose or the warranty of non-infringement. This site could include technical or other mistakes, inaccuracies or typographical errors. We may make changes to the materials and services at this site, including the prices and descriptions of any products listed, at any time, without notice. You understand and agree that temporary interruptions of the services available through this site may occur as normal events.
Jet Set LLC respects our customers account information as private and confidential information and does not share this with outside parties. All orders places through the SSL secure third part shopify.com and information collected is used solely for the purpose of shopping with our site.
International Customs & Duties policy
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges and are not able to tell you what the costs may be, as customs polices and import duties differ from country to country.
Purchase for personal use only
You may purchase products only for personal use and not for resale. This includes, but is not limited to graphic printing on blank t-shirts or hoodies for resale or rebranding.
Except as explicitly noted on this site, the services available through this site are offered by Jet Set LLC located at 468 Commonwealth Avenue Boston, MA 02215.For further information: firstname.lastname@example.org